Terms of Service

We know that most of our clients/visitors don’t read all our rules and regulations, so we have extracted the most interesting part – what you get. However, it is recommended that you read our T.O.S. entirely before buying any product.

What we offer:

  • one time payment – when buying any of our products you only need to pay once for it; there will not be any monthly fees
  • lifetime license – there are 2 types of license versions, and each product will state either of these in the Additional information tab
  1. Extended – this license allows the trader to use a paid product on 5 live trading account numbers at once (these accounts can be changed/updated periodically) and unlimited demo trading accounts; it comes with full support and free future updates, and it is offered for products (mostly EAs) that have thoroughly tested for both functionality and profitability
  2. Standard – this license allows the trader to use a paid product on any number of live or demo account numbers; it comes with no support and the products are sold as is, therefore if any future versions will be release, the customer will not receive it
  • free lifetime updates (Extended licenses only) – the updates are free and they are announced on our blog; the client has the responsibility to check regularly and request the new version of his/hers acquired product (read about the license)
What the clients’ responsibilities are:
  • to download and try the EA they intend to purchase (this is to make sure that our EA can do anything that the client needs), especially for products not licensed as Extended
  • to know how to trade and how to use the MetaTrader trading software (this is to avoid losses caused by lack of experience in trading)
  • assume responsibility for any financial losses that might occur as the result of trading (gains and losses are 100% the result of the traders’ knowledge)

Forex trading risks

Trading foreign currencies can be a challenging and potentially profitable opportunity for investors. However, before deciding to participate in the Forex market, you should carefully consider your investment objectives, level of experience, and risk appetite. Most importantly, do not invest money you cannot afford to lose.
There is considerable exposure to risk in any foreign exchange transaction. Any transaction involving currencies involves risks including, but not limited to, the potential for changing political and/or economic conditions that may substantially affect the price or liquidity of a currency. Investments in foreign exchange speculation may also be susceptible to sharp rises and falls as the relevant market values fluctuate. The leveraged nature of Forex trading means that any market movement will have an equally proportional effect on your deposited funds. This may work against you as well as for you. Not only may investors get back less than they invested, but in the case of higher risk strategies, investors may lose the entirety of their investment. It is for this reason that when speculating in such markets it is advisable to use only risk capital.

Risk disclaimer

Trading foreign exchange on margin carries a high level of risk, and may not be suitable for all investors. Past performance is not indicative of future results. The high degree of leverage can work against you as well as for you. Before deciding to invest in foreign exchange you should carefully consider your investment objectives, level of experience, and risk appetite. The possibility exists that you could sustain a loss of some or all of your initial investment and therefore you should not invest money that you cannot afford to lose. You should be aware of all the risks associated with foreign exchange trading, and seek advice from an independent financial advisor if you have any doubts.

Site disclaimer

The information contained in this website and all the robotfx.org sub-domains is for general information purposes only and it is provided by RobotFX; while we endeavor to keep this info up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the RobotFX site or the information, products, services, or related graphics contained on the site for any purpose. Any reliance you place on such knowledge is therefore strictly at your own risk.
In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of our sites or our products.
Through this site you are able to link to other sites which are not under the control of RobotFX. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.
Every effort is made to keep the site up and running smoothly, as well as our trading tools (scripts, experts, indicators etc). However, RobotFX takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control or our products not being compatible with the future Metatrader releases. RobotFX, therefore, reserves the right to suspend any update to its products and/or not to update the information on its website.


This site and its content is copyright of ©RobotFX. All rights reserved.
Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following:
  • You may print or download to a local hard disk extracts for your personal and non-commercial use only
  • You may copy the content to individual third parties for their personal use, but only if you acknowledge the URL/link as the source of the material
  • You may not, in any circumstances, transfer/send any RobotFX product to a third party
  • You may not, except with our express written permission, distribute or commercially exploit the RobotFX content/products
  • You may not transmit it or store it in any other site or other form of electronic retrieval system
Breaking any of these rules could lead to your license being revoked.

Products disclaimer

The RobotFX products that can be acquired or downloaded for free from our sites have been tested to comply with the latest Metatrader 4 and/or Metatrader 5 trading platform, at the time they were published. They are guaranteed to work on Windows 7, Windows 8.1 and Windows 10, 11.
Testing has been made by trading live and/or demo on at least 3 major brokers (usually InstaForex, XM, HotForex, PepperStone or AdmiralMarkets), on major forex pair. During the testing periods we trade mostly forex, the major pairs. Although our EAs/indicators should work with any decent broker and any chart, the RobotFX products – paid or free – are distributed as they are and their description and functionality might differ from case to case. This can be caused by a variety of factors, from broker incompatibility to a slow network connection or a malfunction in the trading computer. Under no circumstances RobotFX will be responsible for any losses that might occur from using our products.
By using the RobotFX products (or any others) we cannot guarantee an improvement in your trading results. Some of our expert advisors are designed to trade independently but in the end we believe that trading result depends on the trader’s skills and not the software used.
In other words, RobotFX takes no responsibility for your trading result, negative or positive, and cannot be blamed for any money losses that may occur, no matter the reason. Buy/use our products at your own risk and accept full responsibility for your trading results.
When acquiring a RobotFX product you get the right to use it for life, with no other subscription charges. You will be sent all the required (if needed) indicators, templates or scripts for the product to work. You also agree with the fact that you have understood how the product works, have tested it before purchasing and that you are familiar with how to use it. In order to protect our intellectual property, each of our payable products are designed to work only on maximum five (5) specific account numbers (Extended license) or unlimited account numbers (Standard license). When acquiring an Extended licensed products, traders will need to to send us their account numbers after making the payment. The RobotFX products also require the buyer’s email to function.
You are not allowed to re-distribute our software, either for free or for financial gain.
In case the client ignores the above and decides to share our products with third parties, we reserve the right to cancel the license and stop updating their expert advisors.

License disclaimer

Once the customer pays for a RobotFX product, he/she gains the right to use it for life (exception making the cases when the license has been removed). Each paid product sold as Extended can be used on a maximum of five (5) account numbers, made with any broker, and the client has the obligation to provide these numbers in order to receive his/hers personalized RobotFX version. Failing to provide the trading account numbers doesn’t lead to the license being removed and it also cannot be used as a reason for refunding. For the Standard license, there is no need for any other information.

License renewal (Extended license only)

The client can ask for a new license/version of the software acquired in the following situations:
  • There was an update announced on RobotFX Blog (free)
  • The client lost the previously bought software (paid)
  • The client wants to use the software using other trading accounts (paid)
  • For whatever other reason invoked by the client (paid)
As per our rules, we are obliged to send the future (new) versions of our software to our clients; this is done by request and it is free. For any other reason, a 10$ tax must be paid and a limit of two requests per year, or two requests for the latest 12 months (whichever comes first) is imposed.

License removal

The client’s license might be removed as a consequence of the following acts:
  • Re-distributing RobotFX paid products
  • Writing defamation articles about RobotFX
  • Trying to decode any RobotFX product
  • Whenever we (RobotFX) choose so for whatever reason
In case of license removal, the client’s details will be removed from our database and any further communication will be interrupted. The client will still be able to use the RobotFX product, but he/she will not be able to change the account numbers if/when wanted to do so.

Refund policy

Due to the fact that we are commercializing software goods, we do not offer full refunds. RobotFX software products are to be sold/used as they are. This is the normal refund policy for general software products and it is meant to protect the seller. Besides this, the customers have the possibility to download and try any of our paid products before buying, for free. For Extended products however, if the delivery of the product is delayed (we aim to deliver in maximum 3 days after the trader submitted their account numbers), the buyer has the right to ask for a full refund and this will be granted. Exceptions are those situations when the buyer specifically informs us that they don’t have a live trading account number yet, and so we won’t be able to customize his/her product.There are also very special circumstances when we may offer a certain discount or another product in exchange, usually it happens if the customer buys the wrong product.

Privacy Policy and Cookies

The RobotFX administrators/owners do not personally use or store nor do they have access to any information regarding our visitors. However, our site being hosted on free servers, these third parties may use and store cookies on your computer and/or use your information for various purposes. If you are concerned about the information you share with them, please review your browser settings.

What Are Cookies

Cookies are small pieces of data sent from a website and stored in a user’s web browser while the user is browsing that website. Every time the user loads the website, the browser sends the cookie back to the server to notify the website of the user’s previous activity.
As is common practice with almost all professional websites this site uses cookies, which are tiny files that are downloaded to your computer, to improve your experience. This page describes what information they gather, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored however this may downgrade or ‘break’ certain elements of the sites functionality.
For more general information on cookies see the Wikipedia article on HTTP Cookies.

How We Use Cookies

We use cookies for a variety of reasons detailed below. Unfortunately in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use.

Disabling Cookies

You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of the this site. Therefore it is recommended that you do not disable cookies.

The Cookies We Set

This site offers newsletter or email subscription services and cookies may be used to remember if you are already registered and whether to show certain notifications which might only be valid to subscribed/unsubscribed users.
This site offers e-commerce or payment facilities and some cookies are essential to ensure that your order is remembered between pages so that we can process it properly.
When you submit data to through a form such as those found on contact pages or comment forms cookies may be set to remember your user details for future correspondence.

Third Party Cookies

In some special cases we also use cookies provided by trusted third parties. The following section details which third party cookies you might encounter through this site.
This site uses Google Analytics which is one of the most widespread and trusted analytics solution on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content.
In some cases we may provide you with custom content based on what you tell us about yourself either directly or indirectly by linking a social media account. These types of cookies simply allow us to provide you with content that we feel may be of interest to you.
We also use social media buttons and/or plugins on this site that allow you to connect with your social network in various ways. For these to work the following social media sites including; Facebook, Twitter, Stumble Upon, will set cookies through our site which may be used to enhance your profile on their site or contribute to the data they hold for various purposes outlined in their respective privacy policies.

More Information

Hopefully that has clarified things for you and as was previously mentioned if there is something that you aren’t sure whether you need or not it’s usually safer to leave cookies enabled in case it does interact with one of the features you use on our site. However if you are still looking for more information then you can contact us through our contact page.
By navigating through our website you agree with the use/exchange of cookies between the RobotFX website and your computer.